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A Chick-fil-A restaurant in Miami, Florida, is pioneering a 3-day work week and has already seen staff satisfaction, retention, and applications for new roles soar.
Since February 2022, the Miami eatery, run by operator Justin Lindsey, has divided its staff into two “pods,” each responsible for three 13- to 14-hour shifts per week across six operational days. Every month, each employee is also entitled to seven days off in a row. 18 store leaders and 20 front-line workers have opted in so far.
Since February, the Miami site has maintained 100 percent retention at the management level, and a recent job listing for a 3-day position attracted over 420 applicants. Lindsey said he implemented the 3-day work week after staff made light-hearted jokes about being tired....